FREIGHT INSURANCE
Protect Your Freight with Comprehensive Insurance
Get peace of mind with freight insurance cover for your shipments across Australia. Base cover and discretionary cover options available.
FreightInsure Pty Ltd (AFSL 549662) acts on behalf of Assetinsure Pty Ltd (AFSL 488403) and HDI Global Specialty SE (AFSL 458776). Please review the Financial Services Guide and the full policy terms, conditions and exclusions listed in the PDS.
Coverage Options
Choose the right level of cover for your freight
Base Cover
$1,000
Automatic base freight insurance cover included with your shipments. Covers loss or damage up to $1,000 goods value.
- Automatic cover
- Up to $1,000 value
- All domestic shipments
RECOMMENDED
Discretionary Cover
$1,000+
Additional cover for goods valued above $1,000. Get a tailored quote based on your goods value during the booking process.
- Custom cover amount
- Tailored premium
- Combined with base cover
Terms & Conditions
PDS
Full policy terms, conditions, and exclusions are outlined in the Product Disclosure Statement.
- Transparent terms
- Clear exclusions
- View PDS
Get a Freight Insurance Quote
Use the tool below to get an instant insurance quote for your shipment
Claims Process
In the event of loss or damage to your freight, follow the steps below to lodge a claim
1
Report the Incident
Contact the carrier within the stipulated timeframes to advise of the damage or loss of your consignment.
2
Confirm Loss (If Applicable)
If the consignment is lost, the carrier will confirm via a Loss Declaration. If damaged, proceed directly to claim lodgement.
3
Lodge Your Claim
Submit your claim online via the claim form. Upload all associated documentation including evidence of damage, packaging evidence, and invoices.
4
Claim Confirmation
You will receive a confirmation email with a unique claim number once your claim has been successfully submitted.
5
Claim Review
The FreightSafe Claims Management team will review your claim. If additional information is required, a claims manager will reach out to you.
6
Claim Outcome
You will be advised of the claim outcome via email. If approved, the claim is settled and paid, with a Letter of Payment sent as confirmation.
Ready to Protect Your Shipment?
Get an insurance quote during your booking process or contact us for more information.
